Testing login credentials for Microsoft Accounts
Microsoft accounts are a single identity used to authenticate to many different services, such as the Microsoft 365 portal, Teams, Office apps, Email, Computer logins etc...
Confirming credentials
This will:
- Confirm username/password combination is correct.
- Confirm Multi Factor Authentication methods are working.
Process
Browse to the Microsoft 365 user portal
Log in with your username and password combination, this will be formatted as an email address and password.
Pass any Multi-Factor Authentication prompts that appear.
You should now be successfully signed into your Microsoft account in the Microsoft 365 Portal.
If you cannot log in
- Are not sure of your username or password
- Could not pass Multi-Factor Authentication
Please raise a ticket to us via our help desk:
- support@safetynet-it.com
- +44 333 305 8224