Add a sharedmailbox in as a "full mailbox" (New Outlook) If you have access to a shared mailbox but need it to behave as a full mailbox (e.g have access to it's settings, signatures etc...) you can do so in the New Outlook Experience . Click the settings cog   Then under Accounts > Shared with me You can show/hide mailboxes here as well as choose  Convert  next to any mailbox to convert it to a full mailbox, with access to it's settings and signatures.   After a restart of Outlook you can see it now behaves as if added in via username/password.