# Adding a shared calendar in Outlook ### Adding a Shared Mailbox (New Outlook) --- ##### 1\. Go to your **Calendars** in Outlook. ![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2025-03-18/db704ab0-7ecc-4bfe-9793-7b070c199d00/user_cropped_screenshot.jpeg?tl_px=0,0&br_px=1376,769&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=-17,73) --- ##### 2\. Click **"Add calendar"**. ![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2025-03-18/53830c38-8224-4749-a676-149eb5924dc6/user_cropped_screenshot.jpeg?tl_px=0,189&br_px=1376,958&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=128,277) --- ##### 3\. Choose **"Add from directory"**. ![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2025-03-18/3290736e-bed0-4c47-817f-9c6b42c88404/user_cropped_screenshot.jpeg?tl_px=0,107&br_px=1376,876&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=516,277) --- ##### 4\. Select your mail account from the dropdown menu. ![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2025-03-18/9c1ef310-d933-461c-872f-3cddd844f9b4/user_cropped_screenshot.jpeg?tl_px=23,0&br_px=1400,769&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=524,169) --- ##### 5\. Search for the calendar you need access to. ![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2025-03-18/b7ab8cda-e154-46cb-bae6-f7fcea7d910f/user_cropped_screenshot.jpeg?tl_px=0,0&br_px=1376,769&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=485,274) --- ##### 6\. Once selected, click **"Add"** to confirm. ![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2025-03-18/a46fd972-20a0-44d2-8971-1f1f165cb4fa/user_cropped_screenshot.jpeg?tl_px=0,159&br_px=1376,928&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=385,277) --- ##### 7\. The selected calendar will now appear under **Other Calendars**. Ensure it is ticked so it shows in your list of active calendars. ![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2025-03-18/b523255f-44d6-4814-ab13-4143fbbb24b2/user_cropped_screenshot.jpeg?tl_px=0,0&br_px=432,1024&force_format=jpeg&q=100&width=472&wat_scale=42&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=125,1029) --- ##### 8\. **If you receive an error when adding a calendar** stating that you do not have permission, please raise a support request at [support@safetynet-it.com](mailto:support@safetynet-it.com) for assistance. This suggests you do not have access permissions. ![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2025-03-18/4066e127-1552-4524-bf62-46a4dc16cdc9/user_cropped_screenshot.jpeg?tl_px=0,0&br_px=585,148&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=99,-1638) --- ### Adding a Shared Mailbox (Classic Outlook) --- ##### 1\. Go to your **Calendars**. [![Calendar Screenshot](https://wiki.safetynet-it.com/uploads/images/gallery/2025-03/scaled-1680-/pEI7AHnQxjcdsSiN-2025-03-18-09-12-33-calendar-danny-at-safetynet-it-com-outlook.png)](https://wiki.safetynet-it.com/uploads/images/gallery/2025-03/pEI7AHnQxjcdsSiN-2025-03-18-09-12-33-calendar-danny-at-safetynet-it-com-outlook.png) --- ##### 2\. Click **"Add Calendar"** in the ribbon and choose **"From Address Book"**. [![Calendar Screenshot](https://wiki.safetynet-it.com/uploads/images/gallery/2025-03/scaled-1680-/GcV3Tp2hDKArrQDY-2025-03-18-09-14-50-calendar-danny-at-safetynet-it-com-outlook.png)](https://wiki.safetynet-it.com/uploads/images/gallery/2025-03/GcV3Tp2hDKArrQDY-2025-03-18-09-14-50-calendar-danny-at-safetynet-it-com-outlook.png) --- ##### 3\. Find the mailbox you need access to, double-click on it, and press **"OK"**. [![Calendar Screenshot](https://wiki.safetynet-it.com/uploads/images/gallery/2025-03/scaled-1680-/P7OHnMdEV7udz2si-2025-03-18-09-17-36-calendar-danny-at-safetynet-it-com-outlook.png)](https://wiki.safetynet-it.com/uploads/images/gallery/2025-03/P7OHnMdEV7udz2si-2025-03-18-09-17-36-calendar-danny-at-safetynet-it-com-outlook.png) --- ##### 4\. The calendar should now appear in your list. Ensure it is ticked so it shows in your **Active Calendars**. [![Calendar Screenshot](https://wiki.safetynet-it.com/uploads/images/gallery/2025-03/scaled-1680-/OszKd2MnxNvkiSIS-2025-03-18-09-18-45-calendar-danny-at-safetynet-it-com-outlook.png)](https://wiki.safetynet-it.com/uploads/images/gallery/2025-03/OszKd2MnxNvkiSIS-2025-03-18-09-18-45-calendar-danny-at-safetynet-it-com-outlook.png) ### Adding a Shared Mailbox (New Outlook on Mac OS) --- ##### 1\. On the File menu, point to Open, and select Other User's Folder... ##### 2\. In the Folder Type list, choose Inbox, Calendar, or Address Book. - Note: In the new Outlook for Mac, you can only choose calendar. ##### 3\. In the Search box, type the name of the person who granted you access, select the person's name in the search results, and choose Open. - The shared Mail folder appears under folders. - The shared Calendar appears in the Folder pane under the Shared Calendars heading. - The shared Address Book appears in the Folder pane under the Shared Contacts heading.