# Creating an Out of Office or setting up a forward

# <span lang="EN-US">Guide: Setting Out of Office and Forwarding in Outlook</span>

<span lang="EN-US">This guide explains how to set up an Out of Office (automatic reply) and enable email forwarding in both Outlook (classic desktop app) and Outlook (new version / web-based).</span>

## <span lang="EN-US">Outlook (Classic Desktop App – Office 365 / 2019 / 2016)</span>

### <span lang="EN-US">1. Set Out of Office (Automatic Replies)</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">1.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">1. Open Outlook.</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">2.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">2. Go to the File tab (top left).</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">3.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">3. Select Automatic Replies (Out of Office).</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">4.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">4. Choose 'Send automatic replies'.</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">5.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">5. Optionally, set a Start time and End time.</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">6.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">6. Enter your message in the Inside My Organization tab (for colleagues).</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">7.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">7. Enter your message in the Outside My Organization tab (for external contacts).</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">8.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">8. Click OK.</span>

### <span lang="EN-US">2. Set Email Forwarding</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">9.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">1. Open Outlook.</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">10.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">2. Go to the File tab.</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">11.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">3. Click Manage Rules &amp; Alerts.</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">12.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">4. In the Rules and Alerts window, click New Rule.</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">13.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">5. Under 'Start from a blank rule', select 'Apply rule on messages I receive'.</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">14.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">6. Click Next (leave conditions blank if you want it to apply to all).</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">15.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">7. In Step 2, check 'forward it to people or public group'.</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">16.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">8. Click the underlined link 'people or public group' and select or type the forwarding email address.</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">17.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">9. Click Finish, then Apply.</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">18.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">10. Click OK to save.</span>

## <span lang="EN-US">Outlook (New – Web &amp; New Windows/Mac App)</span>

### <span lang="EN-US">1. Set Out of Office (Automatic Replies)</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">19.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">1. Open the new Outlook (or go to outlook.office.com).</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">20.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">2. Click the Settings (gear) icon at the top right.</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">21.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">3. Select Mail → Automatic replies.</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">22.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">4. Turn on Automatic replies.</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">23.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">5. Optionally, set a time range.</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">24.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">6. Enter your reply message.</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">25.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">7. Choose if replies should go to internal or external contacts.</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">26.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">8. Click Save.</span>

### <span lang="EN-US">2. Set Email Forwarding</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">27.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">1. Open the new Outlook.</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">28.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">2. Click the Settings (gear) icon at the top right.</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">29.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">3. Select Mail → Forwarding.</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">30.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">4. Turn on 'Enable forwarding'.</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">31.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">5. Enter the email address where you want messages forwarded.</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">32.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">6. Optionally, check 'Keep a copy of forwarded messages'.</span>

<span lang="EN-US" style="mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Cambria; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">33.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="EN-US">7. Click Save.</span>