Accessing the customer portal

Logging in

Access the customer portal at:

https://service.safetynet-it.com/portal/home

You can sign in using either:

• Single Sign-On (SSO) with Microsoft 365, or

• An email address and password

If you are unable to log in, please raise a support ticket by emailing or calling the help desk.

Using the portal

Once logged in, you can perform a range of actions depending on the level of access assigned to your account. These may include:

• Raising a new support ticket

• Viewing and tracking your open tickets

• Accessing available reports

• Viewing device and asset lists

• Submitting special requests such as staff onboarding or offboarding (onboarding and offboarding guides)

The options and data visible to you are based on your permissions.