Accessing the customer portal

Logging in 

 Access the customer portal at: 

 https://service.safetynet-it.com/portal/home 

 You can sign in using either: 

 

 

 Single Sign-On (SSO) with Microsoft 365, or 

 

 

 An email address and password 

 

 

 If you are unable to log in, please raise a support ticket by emailing or calling the help desk. 

 

 

 Using the portal 

 Once logged in, you can perform a range of actions depending on the level of access assigned to your account. These may include: 

 

 

 Raising a new support ticket 

 

 

 Viewing and tracking your open tickets 

 

 

 Accessing available reports 

 

 

 Viewing device and asset lists 

 

 

 Submitting special requests such as staff onboarding or offboarding ( onboarding and offboarding guides) 

 

 

 The options and data visible to you are based on your permissions.