# Managing phonebooks

# How to Add or Edit a Contact in Your x-bees Phonebook

This guide shows you how to add a new contact, or update an existing one, in your Wildix x-bees phonebook. Once saved, the contact will be available in x-bees and on any phone you are logged into, including your desk phone.

<p class="callout info">Applies to: Wildix x-bees (desktop app and web app)  
</p>

## Step 1: Open x-bees

Open the **x-bees desktop app**, or go to [https://app.x-bees.com](https://app.x-bees.com) in your web browser and sign in.

## Step 2: Go to Your Phonebooks

1. Select **Contacts** from the menu.  
    [![image.png](https://wiki.safetynet-it.com/uploads/images/gallery/2026-10/scaled-1680-/WZeZh8JKMTaQkbeh-image.png)](https://wiki.safetynet-it.com/uploads/images/gallery/2026-10/WZeZh8JKMTaQkbeh-image.png)
2. Select **Phonebook**.  
    [![image.png](https://wiki.safetynet-it.com/uploads/images/gallery/2026-10/scaled-1680-/2m7h2GNwVd815rVK-image.png)](https://wiki.safetynet-it.com/uploads/images/gallery/2026-10/2m7h2GNwVd815rVK-image.png)
3. At the top of the page, use the **drop-down menu** to choose which phonebook you want to work in.  
      
    [![image.png](https://wiki.safetynet-it.com/uploads/images/gallery/2026-10/scaled-1680-/eDjn4dsPrYMyLgwy-image.png)](https://wiki.safetynet-it.com/uploads/images/gallery/2026-10/eDjn4dsPrYMyLgwy-image.png)

<p class="callout info">**Shared and personal address books**  
Phonebooks with an **icon** next to their name are **shared** phonebooks, visible to other people in your organisation.  
Phonebooks **without an icon** are your **personal** phonebooks. Only you can see these.</p>

## Step 3: Add or Edit a Contact

**To add a new contact:** select **New contact**.

[![image.png](https://wiki.safetynet-it.com/uploads/images/gallery/2026-10/scaled-1680-/rfGARcG1S9A5wNZx-image.png)](https://wiki.safetynet-it.com/uploads/images/gallery/2026-10/rfGARcG1S9A5wNZx-image.png)

**To edit an existing contact:** select the contact from the list, then select the **pencil icon**.

[![image.png](https://wiki.safetynet-it.com/uploads/images/gallery/2026-10/scaled-1680-/AGTz3vESx7YLhEYo-image.png)](https://wiki.safetynet-it.com/uploads/images/gallery/2026-10/AGTz3vESx7YLhEYo-image.png)

<p class="callout warning">If you cannot add or edit a contact, you may not have permission to make changes to that shared phonebook. Please contact the Safetynet IT Service Desk and we will be happy to help.</p>

## Step 4: Enter the Contact's Details

Fill in the contact's name and phone number(s).

[![image.png](https://wiki.safetynet-it.com/uploads/images/gallery/2026-10/scaled-1680-/9tPUAFwRO5XdhZuA-image.png)](https://wiki.safetynet-it.com/uploads/images/gallery/2026-10/9tPUAFwRO5XdhZuA-image.png)

Phone numbers **must** be entered in **international (E.164) format**. This means:

- Start with **+44** (the UK country code)
- Remove the leading 0 from the number
- Do **not** include any spaces, brackets or dashes

<table id="bkmrk-number-type-how-you-"><thead><tr><th>Number type</th><th>How you might normally write it</th><th>How to enter it in x-bees</th></tr></thead><tbody><tr><td>Landline</td><td>0161 555 6666</td><td>**+441615556666**</td></tr><tr><td>Mobile</td><td>07712 345678</td><td>**+447712345678**</td></tr></tbody></table>

Then hit **Add** to finish

Your contact will now appear in your x-bees contacts, and on any phone you are logged into, including your desk phone.

<p class="callout info">**Need help?**   
  
If you have any questions or run into problems, please contact the Safetynet IT Service Desk and a member of the team will be happy to assist.</p>