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Testing your login credentials

Microsoft accounts are a single identity used to authenticate to many different services, such as the Microsoft 365 portal, Teams, Office apps, Email, Computer logins etc...

 

Confirming credentials

This will:

  • Confirm username/password combination is correct.
  • Confirm Multi Factor Authentication methods are working.

 

Process

Browse to the Microsoft 365 user portal

Log in with your username and password combination, this will be formatted as an email address and password.

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Pass any Multi-Factor Authentication prompts that appear.

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You should now be successfully signed into your Microsoft account in the Microsoft 365 Portal.

 

If you cannot log in

  • Are not sure or your username or password
  • Could not pass Multi-Factor Authentication

Please raise a ticket to us via our help desk:

 

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