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Sometimes the users home network is the same as the remote network (typically if the office is on a 192.168.0.x or 192.168.1.x range), which then means that the PC will not route any traffic through the VPN as it thinks the remote destination is on the local n...

This guide describes how end users can manage their personal blocked senders, permitted senders, auto permitted, and trusted entries.  The managed senders view allows you to: • Search and filter entries.• Add new entries.• Delete existing entries. Us...

This article describes how to block a specified sender or domain, as well as how to report spam or phishing to the Mimecast Security Team. The difference between the two actions is as follows:• Block a sender's address or domain. This added the sender's addr...

This article describes how end users and moderators can manage on hold queues in the Mimecast Personal Portal. Messages can be released or rejected either individually or in bulk. End users, but not moderated users, can also block addresses or domains when mes...

Walkthrough To log in: 1. Navigate to the following URL: https://login.mimecast.com 2. Enter your Email Address in the logon screen. 3. Click on the Next button. 4. In the Password field, enter the password that has been provided by yourAdministrator. No...

At the login screen, click the option for 'Other User' Type .\ in the username field. you will see your computers name show up under the password field; CAS-WKTST-7X64 in this image:

  In Outlook go to Calendars > New Meeting In the dialogue that appearschoose Rooms... You will be shown a list of rooms or equipment bookable in your business, double click on the one required and then press OK   Choose a time and date and then h...

You will need 7zip installed first. Highlight and right click the files and add to an archive like the attached.   When you add to an archive, make sure it's set to ZIP and you can add a password. This will allow the end user to open the files using the...

Make sure Outlook is closed hold shift on your keyboard and click the Outlook Icon - You can either do this from the Task bar or search for it in the Start Menu You will then be prompted to create a new profile - Choose options then New... > Then type i...

To enable MFA you need a mobile device with a camera that is capable of installing an application (i.e a smart phone or tablet). This will be used to authenticate you when logging in so it must be a device you regularly have access to. Go to https://aka.ms/mf...

  Go to https://remote.safetynet-it.com   Enter the code and click the arrow the right: Double click Save: Launch the app:      

  Go to https://remote.safetynet-it.com/ Click the arrow to Build Installer Add in the Company and click Download: This will download the file to install. Open and install it:    

Add or remove recipients to a distribution group.    1. In Outlook Open the address book Either press CTRL + SHIFT + B OR Go to Contacts in the bottom left   Select Address Book in the top right. 2. Edit your distribution list: In the Address Boo...

From your Android home screen access your phone settings and then Accounts. Then select Add Exchange ActiveSync account.Enter your Email address and Password. Check Send email from this account by default (available only if you have already added another ...

Tap Settings > Mail, Contacts, Calendars > Add Account > Exchange Enter email address, password and description, then select Next: Your iOS device will now try to locate your Exchange Server. If necessary enter the appropriate Exchange server n...

Log into office.com using your email and password. Open Outlook on the left:   Click the Cog symbol in the top right and select Settings:         On the left click Forwarding and set up the forward. Check keep a copy if you wish to...

Download TunnelBlick https://tunnelblick.net/release/Tunnelblick_3.8.4b_build_5602.dmg Right click (or CTRL + Click) the icon and press Open Once installed you can open it from the top icon Click VPN Details. You can drag the OVPN file from the Config Fi...

  Android:https://support.google.com/work/android/answer/9412194?hl=en   iPhone:https://support.microsoft.com/en-us/office/set-up-an-outlook-account-on-the-ios-mail-app-7e5b180f-bc8f-45cc-8da1-5cefc1e633d1   Use your email address and usual log on pass...

This guide explains how to use the Mimecast Personal Portal to send email attachments safely and securely with the Large File Send feature. https://webmail-uk.mimecast.com/u/login/?gta=portal#/login Walkthrough To use Large File Send from the Mimecast Perso...