Accessing the customer portal
Logging in
Access the customer portal at:
https://service.safetynet-it.com/portal/home
You can sign in using either:
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Single Sign-On (SSO) with Microsoft 365, or
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An email address and password
If you are unable to log in, please raise a support ticket by emailing or calling the help desk.
Using the portal
Once logged in, you can perform a range of actions depending on the level of access assigned to your account. These may include:
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Raising a new support ticket
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Viewing and tracking your open tickets
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Accessing available reports
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Viewing device and asset lists
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Submitting special requests such as staff onboarding or offboarding
The options and data visible to you are based on your permissions.
