Change handset identity using a feature code.

You can quickly switch the logged-in identity of your Wildix handset using a feature code, useful for hot-desking or changing workstations.

Instructions

On any Wildix handset:

1. Dial *99.

2. When prompted, enter your extension number (e.g., 1000), then press #.

3. Enter the first five characters of your PBX password using the alphanumeric keypad (e.g., "password" would be 72779).

4. You'll be asked to confirm logging out from the previous identity:

   • Press 1 to confirm and continue.

   • Press 0 to cancel.

5. Once confirmed, the handset display will immediately show your chosen extension successfully logged in.

Example

If your extension is 1050 and your PBX password is "Fortune":

• Dial *99

• Enter 1050, then press #

• Dial 36788 (corresponding to "Fortu")

• Press 1 to confirm

The handset will now display identity 1050 as logged in.

Important Notes

• Your identity refers to your internal extension number (e.g., 1234).

• Your PBX password is the same one used to access Collaboration or x-Bees. If you're unsure of your PBX password, please contact us, and we'll provide it.

  • You may not be aware of it if your company uses Single Sign-On (SSO) - Contact the help desk on support@safetynet-it.com or 0333 305 8224.