Change handset identity using a feature code

You can switch the logged in identity of a handset with a feature code, which can be useful in switching workstations or hot desking scenarios.

Changing identity

On any Wildix Handset:

• Dial *99.
• You will be prompted to enter the desired extension (e.g. 1000) and press # (the pound/hash key).
• You will then be prompted to enter the first five characters your PBX password in alphanumeric PIN format (e.g password would be 72779).
• You will then be asked to confirm the log out of the old identity, press 1 to continue or 0 to cancel.

You should then see the account signed in status change to your desired extension immediately.

Example

Let's say your extension is 1050 and your PBX password is "Fortune". On the handset:

• Dial *99.
• Enter 1050 and press # (your extension number).
• Dial 36788 (The first give characters of "Fortune" as appears on an alphanumeric keypad).
• Press 1 (To confirm changes).

The screen should now show the identity 1050 logged in successfully.