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Yealink Phone Showing RPSing

If you have recently factory reset a Yealink handset then you may see the following notificatio...

Multi-Factor Authentication Setup User Guide

To enable MFA you need a mobile device with a camera that is capable of installing an application...

Reporting Issues

Reporting issues directly to Wicresoft. ukhelp@wicresoft.com New Email contactus@wicresoftinte...

Sending Attachments via Large File Send

This guide explains how to use the Mimecast Personal Portal to send email attachments safely and ...

Sign into Ondrive

Open the OneDrive App, it should be a blue (or gray if not signed in) cloud in the bottom right o...

Set email redirects in classic Outlook Web Access

It's very easy to manage your own email redirects for when you're out of the office, or on holida...

How to sync a SharePoint Online document library to a local machine

This article will detail how to make shared files in SharePoint available in file explorer. Befo...

Managing Personal On Hold Messages

This article describes how end users and moderators can manage on hold queues in the Mimecast Per...

Sending a Secure Message

This guide describes the steps required to send a Secure Message using the Mimecast Personal Port...

Managing Large File Send Attachments

This guide explains how to use the Large File Send Manager feature in Mimecast Personal Portal to...

Managed Senders

This guide describes how end users can manage their personal blocked senders, permitted senders, ...

Blocking Senders Reporting Spam / Phishing

This article describes how to block a specified sender or domain, as well as how to report spam o...

Logging In

Walkthrough To log in: 1. Navigate to the following URL: https://login.mimecast.com 2. Enter y...

How to find the Computer Name at the Login Screen

At the login screen, click the option for 'Other User' Type .\ in the username field. you wil...

Outlook - Using Equipment and Room mailboxes to create meetings.

  In Outlook go to Calendars > New Meeting In the dialogue that appearschoose Rooms... You...

How to add a password to zip / 7zip

You will need 7zip installed first. Highlight and right click the files and add to an archive li...

Create a new Outlook profile

Make sure Outlook is closed hold shift on your keyboard and click the Outlook Icon - You can eit...

Remote support with a code

  Go to https://remote.safetynet-it.com   Enter the code and click the arrow the right: Dou...

How to install Safetynet IT Remote Support

  Go to https://remote.safetynet-it.com/ Click the arrow to Build Installer Add in the Comp...

Amend Distribution Group

Add or remove recipients to a distribution group.    1. In Outlook Open the address book Eithe...